Position:              Facilitator– Newcomer and Indigenous Youth Employment Development

Hours:                   1.0 EFT, 37.5 hours per week (Monday to Friday – days)

Term:                    Term position to July 16, 2027

Funder:                 United Way of Winnipeg

Reports to:         Program Manager

Location:             OFE, Winnipeg, with occasional offsite partner, vendor, or employer activities as required

Closing Date:     Open until filled

About the Role

The Facilitator will design, develop, and deliver high-quality employment development education for adult newcomers and for Indigenous youth. The role includes delivering program-specific classroom components, facilitating employment development workshops, and supporting contract training and online certification opportunities across OFE programs.

The successful candidate will create an inclusive, respectful, and engaging learning environment that helps participants strengthen their employment readiness, communication skills, workplace understanding, and confidence. This position works closely with Employment Consultants, Employment Service Advisors, Job Coaches, Employer Liaisons, program staff, vendors, and management to ensure training is responsive to participant needs and aligned with individualized employment plans.

Key Responsibilities

The Facilitator will:

Develop, update, and deliver participant-friendly curriculum and workshop materials aligned with program outcomes and participant needs.

Facilitate classroom components for adult newcomers and Indigenous youth, including topics such as Canadian workplace culture, emotional intelligence, employment standards, workplace safety, interview preparation, and job retention for Indigenous youth.

Use inclusive adult education strategies such as discussion, demonstration, repetition, visuals, workplace scenarios, videos, guest speakers, and applied activities.

Provide ongoing feedback to participants on their progress and support them to address interpersonal or workplace-readiness issues that may affect job search, employment, or retention.

Deliver or coordinate contract training courses, including Lift Truck, Safe Food Handler’s, and other assigned employment-related training.

Manage codes and engagement for online learning and certification courses

Monitor training code inventory and usage, order new codes when required, communicate with vendors, and maintain accurate records of code purchases, assignments, completions, and remaining balances.

Schedule training sessions, manage participant registration and engagement, provide reminders and instructions, and respond to participant questions related to course access and completion.

Inform Employment Consultants and other relevant staff of upcoming training opportunities, eligibility requirements, available seats, registration processes, and participant completion results.

Maintain accurate attendance records, class lists, evaluations, completion records, activity trackers, code tracking, receipts, and other program documentation.

Enter required service, attendance, completion, and outcome data into OFE systems, including the database/LMS and other reporting systems as applicable.

Participate in OFE’s pool of facilitators who deliver employment development workshops and training across programs.

‍Qualifications

The ideal candidate will bring:

Post-secondary education in a related field such as Adult Education, Education, Indigenous Studies, Social Sciences, Human Services, or an equivalent combination of education and experience.

Adult education certification, teaching/facilitation training, or related experience in developing and delivering adult/life skills/job search education.

Experience developing and delivering curriculum, workshops, and applied learning activities to individuals and groups from diverse cultures and varied life experiences.

A strong understanding of Canadian workplace culture, employment barriers, and employment-readiness needs affecting adult newcomers, including immigrants and refugees, and Indigenous youth.

Experience facilitating employment development content such as Canadian workplace culture, communication, interview preparation, workplace safety, employment standards, job retention, and related topics.

Ability to create a safe, respectful learning environment and adapt delivery for varied language, literacy, digital skill, confidence, and employment-readiness levels.

Comfort with blended learning, online certification platforms, learning management systems, and current computer office applications, including Microsoft Office.

Strong documentation, organization, time-management, and communication skills. Sound professional judgment and the ability to build positive working relationships with participants, staff, vendors, and community/partner contacts.

A high level of flexibility, creativity, initiative, and ability to organize and prioritize responsibilities effectively.

Training and/or experience in trauma-informed, culturally responsive, anti-racist, and participant-centered practice is considered an asset.

Requirements

Satisfactory Criminal Record Check and any other checks required by OFE policy.

Availability to adjust schedule as required to align with cohort delivery, workshop scheduling, contract training, and participant needs.

Working Conditions

This role is primarily classroom-based and includes some computer-based, blended, and online learning delivery. The position may involve periods of standing, walking, and light lifting of classroom or training materials. Occasional offsite activities with partners, vendors, employers, or community contacts may be required.

How to Apply

Please submit your cover letter stating your salary expectation and resume to Program Manager at: recruitment@ofe.ca

Please quote “Facilitator – Newcomer and Indigenous Youth Employment Development” in the subject line.

Applications will be accepted until the position is filled.

OFE thanks all applicants for their interest; however, only those selected for an interview will be contacted.

‍

OFE is a private, faith-based, non-profit organization. Our mission is to assist adults in achieving self-sufficiency through full-time, long-term employment. OFE is a fast-paced, goal-oriented environment that positively impactsthousands of lives per year.

We are currently recruiting for the following position in our growing organization:

Employment Services Advisor EFT Monday to Friday 7:30 am to 4:00 pm Term up to June 2027 with potential extension

Position Overview:

• Welcome new applicants and visitors into our office and direct them to appropriate contacts or services, and provide information in person and by phone

• Coach job seekers in their daily job search, assist with job leads, resumes, and cover letters

• Maintain the Job Resource Area to help facilitate an efficient job search

• Make short presentations on job search-related topics

• Administer orientation sessions for new participants and schedule next steps

• Conduct “First Impressions” interviews to assess skills, barriers, and job goals

• Communicate with clients through Live Chat, by phone, or via email to promote OFE services, register clients for intake, and answer inquiries regarding a wide variety of job search, program, or support issues.

Necessary Qualifications:

• Post-secondary education in a related field or the equivalent in experience (experience providing employment services would be preferred)

• Excellent problem-solving skills and strong planning and organizational skills

• Exceptional communication skills, both oral and written

• Solid understanding of barriers to employment and working with individuals from diverse cultures

• In-depth knowledge of job searching techniques and local labour market trends

• Experience in developing professional resumes and cover letters

• Proficiency in Microsoft Office applications and database use

• Strong desire to work in a team environment

• Working knowledge of community resources providing services to low-income and multi-barrier clients

• Knowledge of the Stages of Change Model and Motivational Interviewing is an asset

Eligible applicants will be able to obtain a clear criminal record check upon request. If you are interested in joining our team and making a significant impact on people’s lives, please email your resume to recruitment@ofe.ca to the attention of Intake and Assessment Manager. Please indicate salary expectations in your cover letter. This position will remain open until filled, and applications will be reviewed on an ongoing basis.

Opportunities for Employment Inc.‍

300 – 294 Portage Avenue, Winnipeg, MB R3C 0B9

www.ofe.ca

Thanks to all who apply. Only those selected for interviews will be contacted. No phone calls please.

Funding for OFE employment services is provided by: The Government of Canada The Manitoba Government